Ken Saitow

Recent Posts

Ambulatory surgery centers (ASCs) have had a unique impact on surgical care in the United States because they specialize in same-day surgical care, which includes preventive procedures, diagnostics, and other procedures (such as colonoscopies, cataract removal, or spinal injections) that don’t require long-term hospital admissions. Before ASCs, most surgeries, ranging from minor procedures to intensive operations, were performed in the hospital setting. With so many surgeries to conduct, hospitals often suffered from limited operating room availability, scheduling challenges, surgeon burnout, and slow turnover times for operating rooms.

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Topics: Mobile, hipaa, mhealth, Text Messaging, ASC

Recently, the Journal of the American Medical Association (JAMA) published a study focused on the trends relating to the use of technology and digital health care services among Medicare beneficiaries between 2011 and 2014.

The authors conclude that “digital health is not reaching most seniors.” Understandably, this conclusion is getting a lot of attention and reinforcing the notion that seniors are not ready to engage through digital channels.

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Topics: Population Health, Mobile, mhealth, Text Messaging, Medication Adherence, Senior Citizens

Reducing hospital readmission rates is a major priority for U.S. healthcare organizations.

According to MedPage Today, one in seven Medicare patients can expect to be readmitted into a hospital within a month of having been released from surgery. In order to reduce readmission rates and improve surgical recovery, healthcare providers should concentrate on boosting communication efforts with recovering patients.

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Topics: Population Health, Prep and Recovery, mhealth, Text Messaging, Patient Journey

As providers continue to evolve away from fee-for-service healthcare and towards a value-based care system that emphasizes results over volume, patient education is becoming more important than ever. Value-based healthcare’s focus on outcomes and, consequently, on what happens outside of the “four walls” of the healthcare organization, requires a renewed focus on patient education to help combat chronic illnesses, increase preventative care, reduce readmissions and lower expenses.

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Topics: Population Health, Text Messaging, Patient Journey

Texting reigns supreme as a means of communication in the United States. Eighty-three percent of Americans own a cellphone, and three-quarters of the population text on a regular basis, according to the Pew Research Center. Thirty-one percent of those sourced for a 2011 Pew study noted that they prefer to receive texts as opposed to traditional phone calls. So, if the average American enjoys texting every day, shouldn’t hospitals and healthcare providers choose to communicate with patients via text?

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Topics: Population Health, Patient Satisfaction, mhealth, Text Messaging