MENU

Ken Saitow

Recent Posts

Patient engagement and positive outcomes go hand-in-hand—it is hard to have one without the other.

When providers work to keep healthcare consumers engaged, the consumers respond in kind: they become actively involved in their respective treatments and do their best to adhere to prescribed treatment plans and stay informed. In fact, when healthcare consumers are fully active in the treatment process, hospitals end up saving time and resources.

Read More

Topics: Mobile, Patient Satisfaction, mhealth, health IT

Text messaging is a proven communication channel that is recognized in study after study for being an effective way to engage patients, change behavior, and improve outcomes.

Despite these results, there is a tendency to dismiss text messaging as a strategic communication and engagement tool within healthcare. Providers often express concerns that texting is not HIPAA compliant, their patient population does not text, and the utility of texting doesn’t extend beyond appointment reminders.

Read More

Topics: hipaa, mhealth, Text Messaging, secure text messaging, digital health, health IT, healthcare

Ambulatory surgery centers (ASCs) have had a unique impact on surgical care in the United States because they specialize in same-day surgical care, which includes preventive procedures, diagnostics, and other procedures (such as colonoscopies, cataract removal, or spinal injections) that don’t require long-term hospital admissions. Before ASCs, most surgeries, ranging from minor procedures to intensive operations, were performed in the hospital setting. With so many surgeries to conduct, hospitals often suffered from limited operating room availability, scheduling challenges, surgeon burnout, and slow turnover times for operating rooms.

Read More

Topics: Mobile, hipaa, mhealth, Text Messaging, ASC

Recently, the Journal of the American Medical Association (JAMA) published a study focused on the trends relating to the use of technology and digital health care services among Medicare beneficiaries between 2011 and 2014.

The authors conclude that “digital health is not reaching most seniors.” Understandably, this conclusion is getting a lot of attention and reinforcing the notion that seniors are not ready to engage through digital channels.

Read More

Topics: Population Health, Mobile, mhealth, Text Messaging, Medication Adherence, Senior Citizens

Reducing hospital readmission rates is a major priority for U.S. healthcare organizations.

According to MedPage Today, one in seven Medicare patients can expect to be readmitted into a hospital within a month of having been released from surgery. In order to reduce readmission rates and improve surgical recovery, healthcare providers should concentrate on boosting communication efforts with recovering patients.

Read More

Topics: Population Health, Prep and Recovery, mhealth, Text Messaging, Patient Journey