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Ken Saitow

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Chronic ailments are a critical health issue in the United States - from diabetes to asthma, millions of Americans suffer from chronic conditions. While there is no cure for many of these diseases, proper and consistent treatment is the key to managing the symptoms allowing individuals to live long, productive lives. An engaged patient - one that knows what to do and when to do it - is the key ingredient to managing chronic conditions. Healthcare organizations need to make engaging and activating these patients a top priority. One communication channel that must be part of any chronic condition management strategy is text messaging. Here's a brief examination of the role texting can play in managing chronic ailments.

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Topics: mhealth, Text Messaging, Medication Adherence, secure text messaging

Patient engagement and positive outcomes go hand-in-hand—it is hard to have one without the other.

When providers work to keep healthcare consumers engaged, the consumers respond in kind: they become actively involved in their respective treatments and do their best to adhere to prescribed treatment plans and stay informed. In fact, when healthcare consumers are fully active in the treatment process, hospitals end up saving time and resources.

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Topics: Mobile, Patient Satisfaction, mhealth, health IT

Text messaging is a proven communication channel that is recognized in study after study for being an effective way to engage patients, change behavior, and improve outcomes.

Despite these results, there is a tendency to dismiss text messaging as a strategic communication and engagement tool within healthcare. Providers often express concerns that texting is not HIPAA compliant, their patient population does not text, and the utility of texting doesn’t extend beyond appointment reminders.

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Topics: hipaa, mhealth, Text Messaging, secure text messaging, digital health, health IT, healthcare

Ambulatory surgery centers (ASCs) have had a unique impact on surgical care in the United States because they specialize in same-day surgical care, which includes preventive procedures, diagnostics, and other procedures (such as colonoscopies, cataract removal, or spinal injections) that don’t require long-term hospital admissions. Before ASCs, most surgeries, ranging from minor procedures to intensive operations, were performed in the hospital setting. With so many surgeries to conduct, hospitals often suffered from limited operating room availability, scheduling challenges, surgeon burnout, and slow turnover times for operating rooms.

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Topics: Mobile, hipaa, mhealth, Text Messaging, ASC

Recently, the Journal of the American Medical Association (JAMA) published a study focused on the trends relating to the use of technology and digital health care services among Medicare beneficiaries between 2011 and 2014.

The authors conclude that “digital health is not reaching most seniors.” Understandably, this conclusion is getting a lot of attention and reinforcing the notion that seniors are not ready to engage through digital channels.

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Topics: Population Health, Mobile, mhealth, Text Messaging, Medication Adherence, Senior Citizens