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Encouraging people to avoid the ER when they’re not facing a true emergency has long been a priority for commercial and public payers as well as employer groups. While the high cost associated with these visits is certainly the primary reason for diversion efforts, the benefits of saving the ER for emergencies expand beyond just financial. For consumers, choosing the right care can save a significant amount of time, and building a relationship with a primary care physician instead of running straight to the ER can result in more consistent, informed care.

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Topics: digital health, Text Messaging, "readmission reduction", ACO, Population Health, Patient Journey

Hospitals and healthcare organizations have developed into real digital powerhouses.

Providers store healthcare consumer data online via health information technology, patients access their records and provide feedback through online portals, and telemedicine technology enables doctors to provide care to patients on the other side of the planet.

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Topics: Text Messaging, secure text messaging, mhealth, digital health

Text messaging is a proven communication channel that is recognized in study after study for being an effective way to engage patients, change behavior, and improve outcomes.

Despite these results, there is a tendency to dismiss text messaging as a strategic communication and engagement tool within healthcare. Providers often express concerns that texting is not HIPAA compliant, their patient population does not text, and the utility of texting doesn’t extend beyond appointment reminders.

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Topics: Text Messaging, secure text messaging, digital health, mhealth, health IT, healthcare, hipaa

The PopHealth Week Internet radio show focuses on the emerging Population Health issues, trends and key developments. Fred Goldstein (@fsgoldstein), CEO Accountable Health, LLC and Gregg Masters, MPH (@2healthguru), Founder and CEO Health Innovation Media serve as principal co-hosts of each show and tap thought leaders, entrepreneurs and academicians pioneering the continued development (both practice and theory) of this emerging space and any derivative plays they in turn stimulate. 

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Topics: secure text messaging, digital health, health IT, Population Health, mhealth