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Text messaging is a proven communication channel that is recognized in study after study for being an effective way to engage patients, change behavior, and improve outcomes.

Despite these results, there is a tendency to dismiss text messaging as a strategic communication and engagement tool within healthcare. Providers often express concerns that texting is not HIPAA compliant, their patient population does not text, and the utility of texting doesn’t extend beyond appointment reminders.

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Topics: hipaa, mhealth, Text Messaging, secure text messaging, digital health, health IT, healthcare