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Care managers play a vital role in patient engagement, treatment plan adherence, and more – what tools can help them to perform these vital tasks more efficiently?

Care managers organize patient care, handle insurance matters, investigate treatment plans for patients, and so much more during the course of their day. Great care managers perform these tasks with a sense of empathy and a desire to improve patient care – ensuring that their patients are informed about their treatment plans and next steps.

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Topics: hipaa messaging, patient care managers, healthcare communication

Care managers are responsible for providing critical healthcare resources to patients, relaying information and care instructions to those in their care, and facilitating communication between members of the patient’s care team. This role is a challenging and ever-changing position that requires an extensive skill set ranging from an understanding of medical procedures, insurance matters, social work, and almost everything in between. 

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Topics: hipaa messaging, patient care managers, healthcare communication