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Text messaging is a proven communication channel that is recognized in study after study for being an effective way to engage patients, change behavior, and improve outcomes.

Despite these results, there is a tendency to dismiss text messaging as a strategic communication and engagement tool within healthcare. Providers often express concerns that texting is not HIPAA compliant, their patient population does not text, and the utility of texting doesn’t extend beyond appointment reminders.

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Topics: Text Messaging, secure text messaging, digital health, mhealth, health IT, healthcare, hipaa

Ambulatory surgery centers (ASCs) have had a unique impact on surgical care in the United States because they specialize in same-day surgical care, which includes preventive procedures, diagnostics, and other procedures (such as colonoscopies, cataract removal, or spinal injections) that don’t require long-term hospital admissions. Before ASCs, most surgeries, ranging from minor procedures to intensive operations, were performed in the hospital setting. With so many surgeries to conduct, hospitals often suffered from limited operating room availability, scheduling challenges, surgeon burnout, and slow turnover times for operating rooms.

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Topics: Mobile, hipaa, Text Messaging, mhealth, ASC

The PopHealth Week Internet radio show focuses on the emerging Population Health issues, trends and key developments. Fred Goldstein (@fsgoldstein), CEO Accountable Health, LLC and Gregg Masters, MPH (@2healthguru), Founder and CEO Health Innovation Media serve as principal co-hosts of each show and tap thought leaders, entrepreneurs and academicians pioneering the continued development (both practice and theory) of this emerging space and any derivative plays they in turn stimulate. 

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Topics: secure text messaging, digital health, health IT, Population Health, mhealth

Good communication between providers and their patients is the cornerstone of high-quality healthcare.

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Topics: Text Messaging, Patient Journey, mhealth, Mobile

Following on the success of the preceding multi-year contract, Miracle-Ear, Inc., the leading and most trusted resource for hearing solutions, has extended its two-year, mutually exclusive agreement with CareWire, Inc. CareWire will continue to deliver their text-first mobile patient engagement platform and expand the rollout to include all of its locations in the United States and Canada, totaling more than 1,300. CareWire expects to conduct roughly 2,000,000 customer interactions during 2017.

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Topics: Miracle-Ear, Text Messaging, mhealth, Mobile, Press Release