Recently, a long-time customer came to us looking for an innovative, cost effective way to reduce readmissions. Like many organizations, they have processes in place to identify a small percentage of discharges that are at risk for readmission. They strongly believed, however, that there was an opportunity to further reduce readmissions but did not have the resources to reach everyone or the tools to risk stratify the population.Read More
Streamlining the Patient Intake Process with an Automated Mobile-First Contact Strategy
The waiting room is full, there is a line forming at the front desk; new patient information has to be collected, patients’ records must be updated, and appointments need to be rescheduled. The patient intake process, particularly for new patients, can be time-consuming and arduous for team members and frontline clinic staff.
A simple way to streamline the process, while reducing errors, decreasing administrative strain, and reducing last-minute cancellations and no-shows, is with automated mobile-first messaging strategies. CareWire’s approach provides our users with efficiency by automating appointment reminders, offsite check-ins, preparation reminders, and completion of paperwork such as consent forms or intake forms before an appointment. Finally, the patient can communicate and prepare for visits with a tool that is always in their pockets: their smartphone.Read More
Improving outcomes and avoiding costly readmissions is at the top of most healthcare leaders’ agendas. The focus on these topics is of particular importance given the advent of programs such as the Hospital Readmission Reduction program.Read More
As healthcare organizations strive to improve communications among care team members and with patients, they increasingly look to mobile technologies. Of course, one of the key considerations when deploying mobile communication is maintaining HIPAA compliance. These regulations and rulings are constantly being altered and updated to protect patients - as a result, it can be difficult to keep up with the myriad of compliance requirements. Failing to do so, however, creates significant risk.Read More
The average consumer now owns about four devices that are internet enabled - all of which are capable of taking in and transmitting data to and from other sources. However, not all of these devices can "talk" to one another. Having smart devices that are capable of communicating with each other is known as the Internet of Things (IoT). We are on the cusp of a future where all of our smart devices work together to create a seamless ecosystem that transmits information to control various household items.Read More