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Patient engagement and positive outcomes go hand-in-hand—it is hard to have one without the other.

When providers work to keep healthcare consumers engaged, the consumers respond in kind: they become actively involved in their respective treatments and do their best to adhere to prescribed treatment plans and stay informed. In fact, when healthcare consumers are fully active in the treatment process, hospitals end up saving time and resources.

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Topics: Mobile, Patient Satisfaction, mhealth, health IT

Ambulatory surgery centers (ASCs) have had a unique impact on surgical care in the United States because they specialize in same-day surgical care, which includes preventive procedures, diagnostics, and other procedures (such as colonoscopies, cataract removal, or spinal injections) that don’t require long-term hospital admissions. Before ASCs, most surgeries, ranging from minor procedures to intensive operations, were performed in the hospital setting. With so many surgeries to conduct, hospitals often suffered from limited operating room availability, scheduling challenges, surgeon burnout, and slow turnover times for operating rooms.

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Topics: Mobile, hipaa, mhealth, Text Messaging, ASC

Good communication between providers and their patients is the cornerstone of high-quality healthcare.

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Topics: Mobile, mhealth, Text Messaging, Patient Journey

Following on the success of the preceding multi-year contract, Miracle-Ear, Inc., the leading and most trusted resource for hearing solutions, has extended its two-year, mutually exclusive agreement with CareWire, Inc. CareWire will continue to deliver their text-first mobile patient engagement platform and expand the rollout to include all of its locations in the United States and Canada, totaling more than 1,300. CareWire expects to conduct roughly 2,000,000 customer interactions during 2017.

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Topics: Mobile, mhealth, Text Messaging, Miracle-Ear, Press Release

Recently, the Journal of the American Medical Association (JAMA) published a study focused on the trends relating to the use of technology and digital health care services among Medicare beneficiaries between 2011 and 2014.

The authors conclude that “digital health is not reaching most seniors.” Understandably, this conclusion is getting a lot of attention and reinforcing the notion that seniors are not ready to engage through digital channels.

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Topics: Population Health, Mobile, mhealth, Text Messaging, Medication Adherence, Senior Citizens