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Encouraging people to avoid the ER when they’re not facing a true emergency has long been a priority for commercial and public payers as well as employer groups. While the high cost associated with these visits is certainly the primary reason for diversion efforts, the benefits of saving the ER for emergencies expand beyond just financial. For consumers, choosing the right care can save a significant amount of time, and building a relationship with a primary care physician instead of running straight to the ER can result in more consistent, informed care.

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Topics: digital health, Text Messaging, "readmission reduction", ACO, Population Health, Patient Journey

Recently, a long-time customer came to us looking for an innovative, cost effective way to reduce readmissions. Like many organizations, they have processes in place to identify a small percentage of discharges that are at risk for readmission. They strongly believed, however, that there was an opportunity to further reduce readmissions but did not have the resources to reach everyone or the tools to risk stratify the population.

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Topics: Mobile, Insider, Population Health

The PopHealth Week Internet radio show focuses on the emerging Population Health issues, trends and key developments. Fred Goldstein (@fsgoldstein), CEO Accountable Health, LLC and Gregg Masters, MPH (@2healthguru), Founder and CEO Health Innovation Media serve as principal co-hosts of each show and tap thought leaders, entrepreneurs and academicians pioneering the continued development (both practice and theory) of this emerging space and any derivative plays they in turn stimulate. 

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Topics: secure text messaging, digital health, health IT, Population Health, mhealth

Technology has revolutionized patient-to-provider communication in the U.S. From texting to video chat, providers can exchange pertinent information using a variety of different mobile tools and mediums.

However, providers looking for a cost-effective but efficient communication method should opt for text-based platforms over mobile apps. While mobile apps are popular, they’re more expensive and are experiencing low rates of adoption, and they’re less effective for healthcare providers than tried-and-true texting options. Here are a few reasons why texting is the right communication tool for healthcare providers.

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Topics: Text Messaging, Patient Journey, Patient Compliance, Population Health

Recently, the Journal of the American Medical Association (JAMA) published a study focused on the trends relating to the use of technology and digital health care services among Medicare beneficiaries between 2011 and 2014.

The authors conclude that “digital health is not reaching most seniors.” Understandably, this conclusion is getting a lot of attention and reinforcing the notion that seniors are not ready to engage through digital channels.

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Topics: Mobile, Senior Citizens, Text Messaging, Population Health, mhealth, Medication Adherence