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Reducing hospital readmission rates is a major priority for U.S. healthcare organizations.

According to MedPage Today, one in seven Medicare patients can expect to be readmitted into a hospital within a month of having been released from surgery. In order to reduce readmission rates and improve surgical recovery, healthcare providers should concentrate on boosting communication efforts with recovering patients.

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Topics: Population Health, Prep and Recovery, mhealth, Text Messaging, Patient Journey

 A well designed, HIPAA compliant text messaging program will add strategic value to your communication and engagement efforts. This powerful and versatile communication channel not only delivers precisely timed and personalized education, instructions and alerts but also supports obtaining patient reported health status and feedback - all in the pursuit of improved outcomes.

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Topics: Population Health, hipaa, mhealth, eBook

Thanks to cutting-edge breakthroughs in medical technology, Americans now live longer than ever before. In fact, recently the average American’s life expectancy increased to 78.8 years—a new record. However, as the nation’s overall life expectancy continues to rise, our elderly population is also steadily growing as well. As of 2014, there were over46.2 million people aged 65 or older in the U.S. By 2060, that number will jump to 98 million. Currently, people over the age of 65 make up 14.5 percent of the population, but by 2040, that percentage will grow to 21.7 percent. 

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Topics: Population Health, Mobile, Text Messaging, Patient Journey

As providers continue to evolve away from fee-for-service healthcare and towards a value-based care system that emphasizes results over volume, patient education is becoming more important than ever. Value-based healthcare’s focus on outcomes and, consequently, on what happens outside of the “four walls” of the healthcare organization, requires a renewed focus on patient education to help combat chronic illnesses, increase preventative care, reduce readmissions and lower expenses.

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Topics: Population Health, Text Messaging, Patient Journey

Texting reigns supreme as a means of communication in the United States. Eighty-three percent of Americans own a cellphone, and three-quarters of the population text on a regular basis, according to the Pew Research Center. Thirty-one percent of those sourced for a 2011 Pew study noted that they prefer to receive texts as opposed to traditional phone calls. So, if the average American enjoys texting every day, shouldn’t hospitals and healthcare providers choose to communicate with patients via text?

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Topics: Population Health, Patient Satisfaction, mhealth, Text Messaging