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Improving outcomes and avoiding costly readmissions is at the top of most healthcare leaders’ agendas. The focus on these topics is of particular importance given the advent of programs such as the Hospital Readmission Reduction program

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Topics: Mobile, Prep and Recovery

Reducing hospital readmission rates is a major priority for U.S. healthcare organizations.

According to MedPage Today, one in seven Medicare patients can expect to be readmitted into a hospital within a month of having been released from surgery. In order to reduce readmission rates and improve surgical recovery, healthcare providers should concentrate on boosting communication efforts with recovering patients.

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Topics: Population Health, Prep and Recovery, mhealth, Text Messaging, Patient Journey

As healthcare continues the shift from volume to value, healthcare providers are expected to deliver a higher level of patient care with less resources. To accomplish more with less, it’s critical that healthcare teams find solutions that save time and allocate professionals to areas where they can focus the majority of their time on improving patient’s health. The thoughtful and strategic deployment of technology is one way to harness the latest innovations to efficiently deliver a higher level of care. Meeting patients where they areon their mobile devices through text messagingis one clear opportunity to improve efficiency and effectiveness. The following are three ways that healthcare organizations can save time, improve key operating metrics, and enhance outcomesall while improving the patient experience.

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Topics: Population Health, Patient Satisfaction, Prep and Recovery, mhealth

In today’s health care environment, health care providers of all types are being challenged to “do more with less”. This includes not only reaching more patients, but also more effectively engaging them in their care. Traditional communication channels such as telephone calls, emails and voice mails are becoming less and less effective. Patient portals and apps are not gaining traction with the vast majority of patients. So, what is the solution? Text messaging - one of the most widely used forms of technology – represents a powerful alternative and one that has not been fully capitalized on in health care.

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Topics: Population Health, Mobile, Patient Satisfaction, Prep and Recovery

Preparing for surgery can be overwhelming for patients, particularly given the amount of instructions and paperwork that is required prior the actual procedure. One missed step can result in a case cancellation, which means lost revenue to the surgical center and more importantly, dissatisfied patients an surgeons. Voice conversations and paper brochures or instructions sheets aren’t enough to reinforce compliance with testing, special preparations and NPO instructions.

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Topics: Mobile, Prep and Recovery