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Good communication between providers and their patients is the cornerstone of high-quality healthcare.

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Topics: Mobile, mhealth, Text Messaging, Patient Journey

Following on the success of the preceding multi-year contract, Miracle-Ear, Inc., the leading and most trusted resource for hearing solutions, has extended its two-year, mutually exclusive agreement with CareWire, Inc. CareWire will continue to deliver their text-first mobile patient engagement platform and expand the rollout to include all of its locations in the United States and Canada, totaling more than 1,300. CareWire expects to conduct roughly 2,000,000 customer interactions during 2017.

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Topics: Mobile, mhealth, Text Messaging, Miracle-Ear, Press Release

Technology has revolutionized patient-to-provider communication in the U.S. From texting to video chat, providers can exchange pertinent information using a variety of different mobile tools and mediums.

However, providers looking for a cost-effective but efficient communication method should opt for text-based platforms over mobile apps. While mobile apps are popular, they’re more expensive and are experiencing low rates of adoption, and they’re less effective for healthcare providers than tried-and-true texting options. Here are a few reasons why texting is the right communication tool for healthcare providers.

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Topics: Population Health, Patient Compliance, Text Messaging, Patient Journey

Recently, the Journal of the American Medical Association (JAMA) published a study focused on the trends relating to the use of technology and digital health care services among Medicare beneficiaries between 2011 and 2014.

The authors conclude that “digital health is not reaching most seniors.” Understandably, this conclusion is getting a lot of attention and reinforcing the notion that seniors are not ready to engage through digital channels.

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Topics: Population Health, Mobile, mhealth, Text Messaging, Medication Adherence, Senior Citizens

Mobile phones are ubiquitous in the United States.

For instance, the Pew Research Center reported “roughly nine-in-ten American adults (92%) own a mobile phone of some kind.” The growth in U.S. mobile technology has revolutionized the healthcare industry, giving rise to a new and exciting technological healthcare concept: mHealth or mobile health.

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Topics: Population Health, mhealth, Text Messaging