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Ken Saitow, President and CEO of CareWire, receives Bulldog 100 award from Meredith Johnson, Executive Director of Alumni Relations at the University of Georgia.

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Topics: Insider, Events, CareWire News

Streamlining the Patient Intake Process with an Automated Mobile-First Contact Strategy

The waiting room is full, there is a line forming at the front desk; new patient information has to be collected, patients’ records must be updated, and appointments need to be rescheduled. The patient intake process, particularly for new patients, can be time-consuming and arduous for team members and frontline clinic staff.

A simple way to streamline the process, while reducing errors, decreasing administrative strain, and reducing last-minute cancellations and no-shows, is with automated mobile-first messaging strategies. CareWire’s approach provides our users with efficiency by automating appointment reminders, offsite check-ins, preparation reminders, and completion of paperwork such as consent forms or intake forms before an appointment. Finally, the patient can communicate and prepare for visits with a tool that is always in their pockets: their smartphone.

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Topics: Mobile, Patient Satisfaction, Patient Journey, patient preperation, help with patient preperation

Improving outcomes and avoiding costly readmissions is at the top of most healthcare leaders’ agendas. The focus on these topics is of particular importance given the advent of programs such as the Hospital Readmission Reduction program

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Topics: Mobile, Prep and Recovery

Giving a patient a lengthy list of all of the things that they can and cannot do weeks before an upcoming surgery or operation is overwhelming. Begin to Ease Patient Preparation with text messaging.

In the time leading up to a surgery, patients are likely becoming increasingly anxious and preoccupied by stress about the procedure, concerns about how they will complete day to day tasks afterward, and a myriad of other issues that they will have to work through prior to their procedure or surgery. Going against every known strategy and procedure designed to help Ease Patient Preparation.

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Topics: patient preperation, help with patient preperation

A Patient Care Manager is always thinking about the patient and their needs, but sometimes those responsibilities extend to opportunities other than traditional approaches.

Most of the time those approaches won't be changing light bulbs! But the dedication to patients' well being and improved health is unwavering and something we at CareWire do not appraoch lightly. Our mission is to limit the time physicians spend on the phone and doing admin tasks and more time giving patients personal attention.

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Topics: patient care managers, Patient Caregivers